Welcome to www.vitanaturals.net, the official online store for Vita Naturals, a brand owned and operated by Al Shifa Medical Co, registered in Goa, India. We value your trust and aim to provide you with the best possible shopping experience. Please read our Return & Refund Policy carefully before placing any orders.

1. No Returns Policy

At Vita Naturals, we strive to offer high-quality health and wellness products. However, due to the nature of our products, we do not accept returns once your order has been dispatched. This policy ensures the safety and hygiene of our supplements, ensuring that all customers receive fresh, untampered products.

Once an order has been shipped, we cannot offer returns or exchanges under any circumstances.

2. Refund Policy

A refund may only be requested if your order is cancelled before it is dispatched from our warehouse. If you wish to cancel an order, please contact us immediately at alshifamedicalco@gmail.com with your order details.

If the cancellation request is received before the order is dispatched, we will process a full refund. Once the refund is approved, it will be processed within 15 business days. Please note that depending on your payment method, it may take additional time for the funds to reflect in your account.

3. How to Request a Refund

To request a refund, please follow these steps:

1. Contact Us: Email us at alshifamedicalco@gmail.com immediately after placing your order if you wish to cancel.
2. Provide Order Details: Make sure to include your order number and relevant details in your cancellation request.
3. Refund Processing: Once the cancellation is confirmed and approved, the refund will be processed within 15 business days.

4. Exceptions to Refund Policy

Please note the following:

• Orders cannot be cancelled once they have been dispatched.
• We do not offer refunds or exchanges for products after they have been shipped or delivered.

5. Contact Information

If you have any questions about our Return & Refund Policy, or if you would like to cancel an order before it is dispatched, please contact us at:

Vita Naturals
C/o Al Shifa Medical Co
Malbhat, Madgaon, Goa, India – 403601
Email: alshifamedicalco@gmail.com

Thank you for choosing Vita Naturals. We appreciate your understanding of our policies and look forward to serving you with the best wellness products.